Terms & Conditions
SECTION 1: NEED HELP WITH YOUR ORDER?
Got a Question About Your Skills Given LLC Purchase?
We're Here to Help: If you bought something from Skills Given LLC and need some help or have questions, don't worry – our customer support team has got your back. Just head over to our website [Insert Link Here] and drop us a message.
A Quick Heads-Up: Remember, we're Skills Given LLC – that's "Us" or "Our" team. We can help with things you bought directly from us. But if you got something from a different website, even if it seems like ours, we can't help with that.
SECTION 2: WHAT YOU AGREE TO WHEN YOU BUY FROM US
Our Promise and Your Purchase:
We Stand by Our Stuff: At Skills Given LLC, we really care about our products and services. We want you to be happy with what you buy from us.
For All You Buy: This policy is for everything you get from us – whether it's something you wear, a service we provide, or a ticket to one of our events.
Saying Yes to Our Rules: Buying from Skills Given LLC means you're okay with the rules and terms we have on our website. These are like the guidelines for what you buy.
Don't Buy If You Don't Agree: If you don’t feel good about these rules, it's better not to buy. We want you to be sure and comfortable with our terms when you make a purchase.
SECTION 3: OUR RULES FOR DEALS AND COUPONS
What You Need to Know About Our Discounts and Coupons at Skills Given LLC:
One Discount at a Time: Usually, you can’t use two discounts or coupons together. But if a special coupon or deal says you can mix it with another one, then it’s fine.
Use Them Before They’re Gone: Our deals and coupons are good only until we run out of the stuff or until the date that’s written on them. So, use them quick!
Prices Might Change: Just so you know, sometimes we might change our prices without telling you first.
Your Account Should Be Okay: If you owe us money or there’s a problem with your account, you can’t use our special deals or any discounts.
SECTION 4: OUR RULES FOR BUYING AND RETURNING ITEMS
What to Know When You Buy or Return Clothes and Stuff from Skills Given LLC:
Where Our Stuff Comes From: We get a lot of our clothes and some other items from other places, not directly from us. If you order the wrong size, don’t want it anymore, give us the wrong address, or don't pick up your package, we can't give your money back or swap it.
If We Need to Send It Again: If your order comes back to us because you didn’t get it or the address was wrong, you have to pay for us to send it again.
Got a Problem with Your Order?: If something’s wrong with what you got, like it’s damaged or not what you ordered, tell our customer service quickly, within 30 days.
Returning Things You Don’t Want: If you bought something from us (not from another company) and don’t like it, you can send it back within 30 days. It needs to be like new and you need your receipt. We’ll give you your money back, but not for the shipping cost.
Gift Cards: Just so you know, we can’t give money back for gift cards.
SECTION 5: EASY RULES FOR PROGRAM CANCELLATIONS AND REFUNDS
What Happens If You Cancel or Want Money Back:
No Refunds for Leaving Early: If you quit the program or miss lots of classes before it’s done, we can't give your money back.
Maybe Some Money Back After Finishing: Once you finish the program, there's a chance we might give you some of your money back. It depends on how much you joined in and tried. We'll decide if you get a refund.
Your Spot Can't Be Passed On: The place you have in our program is just for you. You can’t give it to someone else.Sometimes We Make Exceptions: Very rarely, we might change these rules, but it doesn’t happen often.
SECTION 6: BUYING OUR ONLINE STUFF
Rules for When You Buy Digital Products from Skills Given LLC:
No Money Back for Digital Things: If you buy any digital stuff from us, like online classes or e-gift cards, we can't give your money back. This is the same for all our online products – once you buy them, that's it.
Using Our Online Courses: When you buy an online course from us, you can use it for the time we say on our website. But remember, you can't share it with others, make copies, or sell it. It's just for you.
Stopping a Subscription: If you've signed up for something online with us and want to stop, it'll end at the end of that month. But we can't give you a refund, no matter how much you used it.
Got Trouble with Online Stuff?: If something’s not working with the online stuff you bought, please call our help team right away. You can email us at email@skillsgiven.com or call us at (847) 682-0449, Monday to Friday, 9:00 a.m. to 5:00 p.m. Central Time. We're here to help!
SECTION 7: YOUR GUIDE TO EVENT TICKET RULES
What You Need to Know About Our Event Tickets:
No Refunds or Changes: Once you buy a ticket for an event, we can’t give you your money back or switch it for a different event. This is always our rule.
Option for Store Credit: Can't go to the event? You can ask for store credit instead, but you need to do this 15 days before the event. This only works if your ticket didn't come with any special conditions. Tickets with special deals or gifts don't get store credit.
Getting Store Credit: Want store credit? Email us at [Your Customer Service Email]. But remember, we can't give back any fees you paid.
Hotel Room Policy: If your ticket includes a hotel room, that part can't be refunded or switched to another event.
Reserve Your Spot: After buying your ticket, make sure to reserve your spot. If you don’t, you might only get store credit instead of attending.
Safety First: We follow all laws. If needed for safety, we might refund tickets or not let someone into an event.
Event Rules: If you got your ticket from us, remember you can't change it or get a refund. Make sure you use it within the time we say.
At the Event: Bring an ID that matches your ticket name. We might check your bags. If you don’t want to be checked, we might not let you in, and there will be no refund or credit.
No Unapproved Ticket Sales: Don’t sell your ticket in a way that's against our rules. If you do, you might not be able to buy from us again.
Special Event Areas: If you buy a special area at our event, like a table, you can’t sell places there or give it to someone else.
Right to Remove People: If someone at the event isn't acting right, we can ask them to leave. No refunds or credits in this case.
You're on Camera: Remember, our events are public. You agree to let us use any recordings or pictures of you from the event.
Questions About Tickets?: Need more info? Call our customer service at (847) 682-0449, Monday to Friday, 9:00 a.m. to 6:00 p.m. Central Time.
SECTION 8: HOW OUR PAYMENT PLANS WORK
Easy Rules for Paying in Parts:
Stick to Your Plan: When you buy something from us and decide to pay monthly, you need to pay all the amounts we agreed on.
What Happens if You Miss a Payment: If you don't make a payment, we'll have to stop your purchase. You won’t get back the money you already paid. Also, if it's something online, you won't be able to use it anymore.
Paying for Event Tickets: If you're paying for an event ticket in parts, make sure to pay everything 30 days before the event starts. If you don't finish paying in time, you won't get to use the ticket. But we will give you store credit for what you've paid until 30 days before the event.
SECTION 9: EXTRA GIFTS FOR YOUR BUYS
Surprise Bonuses on What You Buy:
When We Add a Special Extra: If you buy anything from us – like stuff, a ticket for an event, or something digital – and later we start giving away a bonus or a free gift with it, don’t worry. You’ll get that extra treat too!
Time Frame for the Bonus: We’ll make sure you get your bonus or free gift while we still have them around, or for up to 3 months after you bought your item, whichever happens first.
SECTION 10: HOW TO RETURN ITEMS WITH EXTRA GIFTS
What Happens When You Return Stuff with Freebies:
Return Item and Gift Together: If you're sending back something that came with a free bonus or gift, you need to return both – the main thing you bought and the free extra.
If You Like the Freebie: It's okay if you want to keep the bonus or gift. But if you do, we’ll give you a little less money back. The refund or the store credit we give you will be less by the value of the gift or bonus you keep.
SECTION 11: BUYING FROM OTHER COMPANIES AT OUR EVENTS
Easy Guide for When You Buy from Other Sellers:
Other Sellers at Our Events: Sometimes, we have other companies (like sponsors or partners) selling stuff at our events.
They Have Their Own Rules: If you buy something from these companies, you have to follow their rules about returns and refunds, not ours.We Can’t Help with These Buys: Just so you know, we can’t swap, give refunds, or offer store credit for things you buy from these other sellers.
SECTION 12: KEEPING UP WITH OUR POLICY CHANGES
How to Stay Updated with Our Rules:
Check for New Info: It’s good to come back and read this policy now and then. We update it with any new rules or changes.
We Might Change Things Up: We can make changes to this policy when we need to. We don’t always tell everyone before we do it.When Did We Last Update?: You can always find the date of our latest policy update at the bottom of this page. The last time we did it was on December 18, 2023.